Refund and Return Policy
Return & Refund Policy
Last updated: September 7, 2026
Overview
All sales are final. Because our products are made to order through print-on-demand production, we do not accept returns, exchanges, or offer refunds for change of mind, incorrect sizing, or buyer's remorse.
Defective or Damaged Products
If you receive a product that is defective, damaged, or misprinted, we will send a replacement at no additional cost to you.
To qualify for a replacement, you must:
- Contact us within 7 days of delivery at info@plantriarchy.com
- Include your order number
- Include a clear photo of the defect or damage
Once we verify the issue, a replacement will be shipped to you. We do not offer refunds — only replacements for confirmed defective items.
Non-Returnable Items
All items are non-returnable. We are unable to accept returns for any reason other than a verified product defect.
Contact
For all inquiries regarding defective products, reach us at:
info@plantriarchy.com
Please include your order number and photos of the issue in your initial email to help us resolve your case as quickly as possible.